building customer service and loyalty; driving store sales and promotions; managing payroll, budgets & store goals; understanding tire sourcing and the competitor landscape; record keeping and maintaining relevant financial information; managing scheduling & allocating staff based on skill level; attending paid training to stay informed on new developments within the industry; and most importantly, creating results for customers, teammates and the overall company.

Analyzes, organizes and monitors daily activities together with the Service Advisor. Learns and understands the performance business data and applies it fairly to daily operations and decisions in effort to increase productivity. Reaches established monthly goals.

Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating tires. Repair or replace worn parts, such as brake pads, wheel bearings, and sensors. Perform repairs to manufacturer and customer specifications. Explain automotive problems and repairs to clients.

Tire technicians repair and install tires on cars, trucks, and heavy vehicles. They mostly work for vehicle repair shops, tire stores, and dealerships. The duties of a tire technician include installing, balancing, and repairing tires for passenger cars and commercial vehicles. They may also be required to perform roadside assistance.